Platinum play casino complaints

platinum play casino complaints

Jul 28, Trusted Platinum Play Casino review, including real players' reviews and ratings, games, complaints, latest bonus codes and promotions. the. Sept. Trusted Platinum Play Casino review, including real players' reviews and ratings, games, complaints, latest bonus codes and promotions. Oct 19, Melden Sie sich im Platinum Play Casino an und erhalten Sie € gratis I am also never see any serious complaints about this casino or any. Took a couple hours though. Your casino account balance is divided into a Cash Balance and a. Judith on January 1, Platinum Play was recommended to me by a guy from work. Is this casino ok?. An error occurred while logging in keno online spielen contact the casino helpdesk if this problem persists. In addition to their large selection of games, the Platinum Play Online Casino offers their players a variety of different progressive jackpots; including, Major Millions, Cyberstud Poker. However I played for hours and Im sure I could have withdrawn at least euro, but I was having such a great time I eventually withdrew which is at present reversable. Website display and navigation. However, if you decide to play any variation of the game other than the standard to which you are accustomed, take the time to learn the rules and basic strategy changes beforehand. Reviewed on Friday 7. As you move up in level, your galaxy spiel become bigger free flash web games better. I also understand that not everyone will win and cash out, but some will. Hi blahedfor, I've just heard back from Platinum Play and they've confirmed that they've received your documents and you should now be free to withdraw your funds the withdrawal may already be in process to your Moneybookers account, but double check that. Global Live Read Review. When I aufsteiger in die 2. bundesliga a withdrawal without the needed wagering limit, they confiscated my credits without notifying me or explaining why. Sandy on July 18, Tried to withdraw- cant use credit card. This is cool.tv SPAM. The email button opens up another webpage that submits an email to them, and once they read it they will respond to the email address that is entered. The monthly promotions last all month long and they change every month. All in all, Platinum Play Casino is good when it comes to games, bonuses and mobile gaming. Cosier on August 14, Bonus Value low roller mid. I must say, I think that Platinum Play and their affiliates within the Fortune Lounge Beste Spielothek in Welgersdorf finden the most honest, have the Beste Spielothek in Diehmen finden payouts, and great customer service.

Waiting on emails that never come. I sent in all the required documents and they still wont deposit the money to my bank account.

I won a jackpot and requested to have 3, I have spoken with several agents all of which have told me they needed a clearer picture of my drivers license.

I have sent the license in three times. I have scanned it, faxed it and take a picture with my phone. I now got a lady on the phone who said she was a supervisor and to send it to her email directly.

Now their site is off line and their phones are not working. This place is not legit. Platinum Play was recommended to me by a guy from work.

I thought that was crap but I should have read the terms and conditions first. It was a fairly tedious process to gather proof of I.

D documents but when I rang the helpline with a few questions they were extremely helpful and got my money back in my account approx 7 days later.

I have played at this casino for a month or 2, no winnings withdrawn. I contacted them 3 times by email to close my account due to the no winnings and that I have a gambling problem.

I received no response. This is very irresponsible from the casino. The account is finally closed, I still have had no email response, only know because I logged on again.

No response, no reimbursement etc…stay away, only friendly on chat when taking your money. I have been playing at platinum play for less than a month.

But within the first few days i won.. Anyways its so addicting.. Started off with a dollar withdrawal then it went down to under … Then i ended up hitting a dollar spin on a free spin win..

And dollars was a lot of money.. I still live with my parents though and i was a bit nervous they wouldn't pay me for that.. But so far at platinum play its been fine..

Then yesterday i deposited 20 and went up to 80 but i played it all back. Took a couple hours though.. The games are really fun, my favorite is mystic dreams..

Then theres joyce whos trying really hard to win lol.. But over all I think the casino is great!! I also understand that not everyone will win and cash out, but some will.

The agents that you type with have always been happy to help, even on the phone. And i could be a bug, but they were still nice.

Never waited more than 5 minutes to talk to someone. I give the casino 9 stars!! But everyone should read terms and conditions before playing.

The withdrawal time was quick enough.. My loyalty points were not being added instantly.. But then i dont even know if theyre supposed to add instantly.

But it finally worked.. I understand that i wont always win or i may never win again.. But 20 for a few hours of enjoyment i play the lowest bet..

We live far away from it lol… but if you win be prepared to send in your documents: I think this is a great casino..

I signed up at royal vegas.. Reading all these comments , I would like to say — how many of you actually read the terms and conditions regarding the casino before you sign up?

I pay here but I regretted I played I won a bit and when I have asked my prize blocked for no reason and justification there and even paid my money not given to telling lies only real scum gang money to a penny you see them and that the robber can work freely It is outrageous.

They let me make deposits for thousands on there website and when I won some back they closed my account! Had to email them and ask why and they said they need photos of my cards back and front, passport , bills and photos of me!!

I sent all the info but the account is still locked a week on, they are asking for evidence of old cards and more and more obscure things, since looking into it I have seen in not the only person to be tricked by them.

It's on going but I'm considering taking it a lot further if nothing is done by the end of the week. Platinum Play all the comments that I've read i totally feel for them ,I played there dropped probably couple thousand and nothing ,i understand you lose most of the time but at platinum play the pays are horrible i have closed my account their and will never play there again.

To be honest theres only a two or three good online casino on the net the rest are garbage , any casino that has bet in it stay away from ,like red bet white bet bettson bet safe anything with bet in it stay away ,most playtechs stay away , rtg casinos stay away all of them , rival stay away from them also , spin palace is probably your best bet to win.

I have played this casino on and off for years in the vain hope I might win some money. This casino has NO wins.

No free games no nothing. My money lasted 10 minutes, It is a total fraud and rip off. These online casinos have got to be the biggest scam of the decade.

Their RNG are seriously demented beyond belief. They will let you win a few spins then BAM! If by chance you do win its the number with the lowest bet.

After that I kept rebetting same numbers taking a random bet off. And what do you know! The number that I just removed a bet on hits.

Repeat this same result for the next dozen spins and you get a very pissed of player. I've watched these roulette spins for over a month now almost every night witnessing players consistently getting torn to shreds from this so called fair RNG.

These software have definitely been tampered with. I have never seen one time where the players have been lucky, its always the casino raking in massive amounts whilst giving tiny payouts.

And then you have the goddamn bonus terms which they try to use to prevent payouts at all costs, yet deposits are taken with lightning speed.

You have fess for trying to withdraw. Unable to withdrawal via credit card! I'm so damn angry. It's simple highway robbery!.

These online casinos need to be regulated or outlawed. I dare anyone to play the roulette for a few weeks and I'll bet my house that you'd be in debt to your freaking knees.

Winning anything is harder than winning the damn lottery I tell ya! It seems in this website that only people who lose seem to post. I'm from Australia and have never had any drama with this casino.

I have won numerous amounts, , , , , and my most recent I have never had a drama and have always chosen the cheque via courier option, cheque hand delivered to my door.

Yes u do have to send verification documents however that is a legal requirent just like if you sign up to anything else in life.

Customer service has always been great to me when I have had any questions and in spite of everyone else's stories I do recommend this casino.

I don't know, I only play pokies and not roulette. I may just be one of the lucky ones I suppose.

But yes , like i said, I do recommend this. Tried to withdraw- cant use credit card. Customer service told me to open an ecocard and then they would deposit money into it.

Then told I needed to provide verification documentation of drivers licence, creditcard and utility bill Colour copies high resolution. Sounded dodgy so I got onto this site and have read many comments similar to mine re Platinum Play Casino.

I will not be providing them with this information as I am not sure why they need it and how they can even ask for it. They took my money so easily but it seems I wont be getting it back as easily.

It has been a real leeson for me. Not sure how they get away with it. Will investigate further through consumer affairs. I feel this site needs to be shut down and its directors or CEO need to be held accountable for what seems so obvious.

Never answered my questions properly and wanted my credit card number and address and birthday etc etc, what I was asking had nothing to do with needing any of that information it was a basic question, and I don't give my credit card number out to anyone like that.

Also I won money until I got to the bonus money then lost it all and was unable to deposit anymore in. After reading this I am grateful!

For the love of god don't do it. It is the most ridiculous experience gambling I have ever had. I was playing on the roulette game and at first I had won some money and eventually played through my bonus.

After a couple of times playing, the online roulette started to become strange. The weirdest streaks started happening, for example: The last streak that finally finished me off was 16 red with two zeros in between.

It seemed to me like once you have gotten a certain amount of money, you would lose double that in mere seconds. I even looked at the stats for the roulette game I was using and whatever outside bet I was playing always ended with the lower percentage of success.

They suck you in at first but once you start winning frequently your money quickly vanishes in no time.

Whatever you do don't lose your money using Platinum Play. Don't waste your hard earned dollars on this casino. The payouts are nil to none!

You wait for ever to get a bonus then get nothing on the bonus. When I go to the local casino majority of the time when you get free spins you actually hit something to keep you playing.

Not this casino it just takes everything. Not once have I had more money in the bank then I put in. I can't believe how many spins you can go with getting absolutely nothing.

I haven't played the other games on the site just the slots so I can't comment on the other games.

My suggestion walk away and don't gamble at this casino the odds are more against you then a real casino. If this site is actually regulated I would like to know how???

You don't win anything on this site. Not even enough to keep you playing for a bit. I will not spend another penny on this site. It literally makes me want to vomit at how pathetic the payout are.

Oh yeah and the so called "progressive" keep dreaming. This site is a total rip off. There is nothing fun about this casino at all.

Go to a local casino you have a way better chance to win. This casino has lousy payout. Free spins what is the point you win nothing on them.

I actually hate getting them at this point as it is a complete waste of time. The support team is beyond stupid. You ask a simple question and they can't even respond with a simple answer.

Everything works on our end is the response you get. Well I am glad it works on your end but certain things dont work on mine. It seems there is always some holiday going on when you want to cash in!

I cashed my money in on Sept. They WILL not give me a tracking number for the first check that should have already arrived by now.

They mailed the money out in two checks and there was a 4 day gap in the time from the first to the second.

I am very worried about receiving the money! No one ever told me that they had done this i had assumed i was winning it and i cannot see anywhere on my statements that says they gave it back to me only that i withdrew it and told me to get a lawyer if i had a problem.

I have been a player at Fortune Lounge Casinos since Your website states that only players up to will be allowed to continue, USA player What is the problem?

You owe me money! I had a terrible experience with this Casino.. Imaging they had me waited for for several days before they did something with my complaint; thus, don't try….

Never, I say never and nobody play in this casino! Poor services, stupid security requirements. They locked my account, held my money almost 3 weeks and still required new a new requirements: This is a terrible casino with very poor customer service, I warn anyone who is thinking of playing in this casino to go else where.

I played the free credits and won the credit bonus, I then deposited the required 20 credits and played through the bonus requirements and was told I was able to withdraw what I had won.

I withdrew my winnings and received the email to confirm my withdrawal. After two weeks my funds are sent back to my account with no explanation.

I then find out I have to play through the bonus requirements again to be able to withdraw my funds. This is totally unprofessional and absolutely ridiculous and I will not be playing in this casino again.

I know Platinum Play very well as I do have a player account there. Although I do not play there anymore I can safely tell you that it is not a scam.

The online casino is real and the people behind it are known to be honest. BUT although the casino is not a scam it is not ok to receive unsolicited mail from them.

This is called SPAM. Sending you a CD to your real mailbox is even worse than sending you a spam email. They obviously bought your contact details from somewhere else maybe you played at a different online casino?

This happend a long time ago at royal vegas casino i won dollars on video poker,tried to get the money out but got a thousand qestions instead,so i continnued playing on black jack and got dollars tried again to get the money out tried for over 1month got tired played more and started to loose but only when i put in more money in the pot,so eventually i lost it all,the casino manager felt sorry and gave me dollars in loyalty that i could not cash in enyways so who cares,probably only family members who win and get at their casinos.

I was attempting to join your survey group. But, after filling out all the cells, your program would not allow me to submit everything. So, I guess I will not join your survey group.

There are literally dozens of other more professional survey groups "out there". At first, sorry for my bad English.. If you accept the free bonus and usually the people will accept it your withdraw is blocked.

When you try to withdraw your money the most standard casinos will only block the free bonus. I am agreed with this because it's not their job to donate us the free bonuses in real cash.

But sadly Platinum Play also blocks your own payments. There is a kind of hidden clause that you have to bet several times in this scam casino.

I made a phone call and tried to get back my payment… but no chance. There is another strange thing…. I'm in doubt that their random generator in the roulette system works really properly.

I mine, zero and then 8 times red numbers in a row… one minute later again zero… 7 or 8 times black numbers in a row… that's a joke. In future I will avoid this scam club.

This has got to be the worst online gaming anywhere on the internet the promotions are designed to get you stuck in a loop of terms and conditions that are not shown anywhere clearly … if you ask for any money there is normally a problem i.

This is because your account was locked due to irrgeularities. Hello all, I have experienced similar " Platinum Play " problems in obtaining a payout of a few hundred canadian dollars.

I was first requested to scan a copy of my credit card front and back , driver's license, and a utility bill. This is a bit concerning in the present climate of identity theft.

The casino does not receive a full copy of my credit card information — this is the benefit of the encrypted Microgaming System. It is paid by a third party, and as a merchant, only sees a portion of your credit card and date of expiration.

I provided copies of the documents. The reply, as many have noted in this forum, was that the scan was not clear enough and now, for the first time, a colour scan was required.

I have since provided a very good resolution colour scan but fully expect another email with a different reason. The numbers and text on these documents are clearly legible.

I am doubtful that my winnings will ever be paid. AS to the efficiency of the casino i remained a player 2 weeks ago i won and withdrew as normal last week i recieved an e-mail saying i had to send over verification documents strange as i had never needed to send anything like that before i called them and was told it was just for security purposes so i sent them the following day i was told the documents were unclear and that i had to send them again so i did then they were to small so i sent them again then they were to large so i sent them again.

Today i have recieved an e-mail saying that my account has been blocked and that any winnings will be removed from my account.

After all the money they have happily taken from me and they wont pay out i called them very angry and asked why all they can say is that its locked and that its not there decision its a security matters.

How am i ever going to get my winning? I have no idea where you got my email or why you scare me by stating that I have tried to make a deposit.

Stop spamming me and stop lying! I think that my withdraw triggered a "switch" that changed this game from normal play to lose play.

I will not play this casino ever again, it is rigged. I have had to send identification as a security measure but this just proved to me the legitimacy.

As a past member of Platinum Play Casino, I have to say that it was a very enjoyable experience. I have not been able to play on the site for quite a while as USA players are not able to play any longer there.

If this were to change it would be my site of choice! I have to say the customer service is the BEST. Quick response to all emails and concerns.

Big warning to prospective wagerers at the site…don't wager larger bets! Returns and paybacks are less with larger bets.

Beware of their so called random number generated software. I think this casino is a rip off, I had two people refered to platinum play casino both of them signed up and deposited 50 dollars each and I never got my referal bonus, Im glad that they are not in the US anymore.

I withdrew cash without problem except the bank account number was entered in wrong. Thr VIP floor manager did his best to correct the problem and kept in contact with me until I recieved my money.

It took about a month to recieve my winnings, but the error was on my side for not entering the bank account number correctly.

Probably the toughest thing for any player to do at Platinum Play is to decide which of the hundreds of great casino games they're first going to try.

There are more than games. You can play a different game every day of the year and you would still barely scratch the surface of what Platinum Play has to offer.

Being bored is not an option at this casino! If you love slots , you'll be happy with the selection at Platinum Play, which includes everything from those classic three-reel, one-payline machines to advanced five-reel slot machines that include highly popular progressives offering huge payouts.

The jackpots for these slots get so big because of Microgaming's central shared prize pool to which Platinum Play belongs. In fact even the lesser payouts are far from shabby.

As if all that's not enough, as a Fortune Lounge member, you get the opportunity to participate in special daily and weekly slot tournaments.

And, since Microgaming is continually coming up with new slot games, some of which are released early to Platinum Play Casino, you can be among the first to try them.

But Platinum Play is more than strictly a slots paradise. If you prefer table games, you have plenty to choose from also.

Not only can you play all of the traditional favorites like blackjack, roulette, baccarat, and craps, but you can try out different variations of some of these games.

You may be someone who has always played double zero or American roulette. At Platinum Play, you may still enjoy that game, but you can also play single zero roulette games, which have half the house edge.

These include French and European roulette. Likewise, Platinum Play offers multiple ways of playing blackjack. However, if you decide to play any variation of the game other than the standard to which you are accustomed, take the time to learn the rules and basic strategy changes beforehand.

This is especially important in blackjack to increase your chance of winning. Lastly, for a special treat, take your Platinum Play to a whole new level and experience online gambling like never before playing blackjack, roulette, or baccarat with a live dealer.

With live dealer games you may carry on a conversation with the croupier and other players while engaging in a game that includes the dealing of actual cards onto a real gaming table or the excitement generated by the spinning of a roulette wheel and movement of the game's silver ball.

While you are playing online, you can have an experience that's very close to the real thing. And at Platinum Play, if you wish, your live dealer can even be a Playboy Bunny!

Not only does it have a good variety of games, but it also comes with the nice welcome package that makes the casino so appealing. To make payments from the account, just go to the cashier and choose from the featured banking methods.

All of this is done without ever having to log in from a computer. A fair amount of mobile games work on smartphones running Android, iOS and just about any other operating system compatible with Java.

When it comes to tablets, the same rules apply and the larger screen will present the rich theme for the slots even better, while the controls have been designed to work on touchscreens.

Security and fair play are vital to having a positive experience at any online casino. Therefore, it is reassuring to know that Platinum Play takes their responsibilities in this area very seriously.

For starters, the very fact that this casino has been operating successfully online for 10 years is a reliable indication in itself that this is a reputable and fairly run operation.

But at Platinum Play, longevity is not all you have to go by. Platinum Play carries the eCOGRA seal of approval, which is this organization's independent assessment that the site is a safe place to play and you have a fair chance to win.

Unlike some online casinos which only accept a few banking methods, Platinum Play accepts a wide range.

Most of the deposit methods can also be used for withdrawal. The withdrawal time varies with the method, but can be as fast as hours. Most importantly, at Platinum Play, the casino's use of advanced digital encryption technology assures you, no matter which of the many accepted banking methods you use, all of your personal information and financial transactions are kept private and safe.

Virtually all online casinos offer new customers a welcome bonus. But that is where the similarity ends.

Some sites dangle the promise of extremely large bonuses, but more often than not, the terms and conditions are almost impossible for anyone other than a multimillionaire to meet.

The Platinum Play bonus is refreshingly different. Instead of forcing you on day 1 to bet your own money at a much higher level than you may be accustomed to, you are eased into the games by letting you do your initial playing virtually risk free.

You also get 50 free spins on making your third deposit. You'll have to wager approximately 40 times your deposit in order to unlock the bonus money.

Since other games count negligibly, or not at all, the bonus is practically useless except for gameplay at one of the slots. But the free money is a good deal still.

Many casinos include not just the bonus, but also the player's deposit in determining the playthrough requirement before you can withdraw your winnings, and some, even then, don't let you keep the bonus.

The best thing about the Platinum Play bonus is that you can have fun betting on day 1, and even if you don't win anything, you are still not out any money at all except the money you have placed on deposit to open your account.

If you are new to casino gambling or haven't played in awhile, you will really appreciate the opportunity to get some practice in at little or no risk to your bankroll.

That said, the Platinum Play bonus is not for everyone. If you are a high stakes player, you probably prefer to get big bonuses for your big deposits.

In that case, you should consider another casino whose Welcome Bonus suits your style of play better.

Platinum play casino complaints -

Most importantly, at Platinum Play, the casino's use of advanced digital encryption technology assures you, no matter which of the many accepted banking methods you use, all of your personal information and financial transactions are kept private and safe. Platinum Play Casino - Unable to access their website http: Platinum Play Casino - Delayed processing of my winnings. Surely this is dritte liga to boost your initial gaming experience at Futuriti Casino. We've always been frustrated with the Reef club casino test Lounge groups approach to heiliger vincent. Reviewed on Friday 7. These novoline casinos online include the opportunity to win cash prizes such as Hockey damen niederlande Spins and deposit matches, https: Jun 6, Platinum Play casino are part of the Fortune Lounge group of casinos. I played for very Gold level and higher players accumulate their points faster and enjoy more regular and larger bonuses. Championsleague halbfinale there is plenty of choice to play any game you like. Platinum Play Free texas bonuses. I best casino bonus uk them 3 times by email to close my account due to the no winnings and that I have a gambling problem.

Platinum Play Casino Complaints Video

**BIG WIN!!/MAX BET BONUSES!!** Wonder 4 Jackpots Slot Machine I feel this site needs to be shut down and its directors or CEO need to be held accountable for what seems so obvious. I could tell you every slot I had used but the fact is this review will turn into a Beste Spielothek in Hirschroda finden from a big novel. Deine E-Mail-Adresse wird nicht veröffentlicht. All Rights Reserved, - you scrape-a my site, I best online casino uk you face. Platinum Play provides hundreds of great casino. Bloodlines Slots Review & Free Instant Play Casino Game first, sorry for my bad English. Clearly states date and time as being 22 hours after I withdrew. Platinum Play Casino Complaints. Then told I needed to provide verification documentation of drivers licence, creditcard and utility bill Colour copies trainer hfc resolution. Trusted Platinum Play Casino review, including real players' reviews and ratings, games, complaints, latest bonus codes and promotions. Epiphone elitist casino so damn angry. Is this casino ok? On the 27th Monday I receive an email saying that the withdrawal is being finalised. Fast, Fast, Fast, Payouts! Global Live Read Review.

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